Return Guests/Customers

​​1. Book Service(s) for a return guest

Simply fill in the below form and we will be in touch to confirm availability and book your furry friend in for their next holiday. This is intended to be a faster process, as your pet is now already registered with us. This form still allows you to inform us of any current special needs for your pet.

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2. Invoice and Payments

We will invoice you on reciept of your booking form. To confirm your booking, and secure your reservation - follow instructions on the invoice. Usually our terms are to pay a 50% deposit on receipt of invoice, and the balance is due 2 weeks prior to your reservation date (6 weeks prior for peak holiday periods).

** Need to update yours our your dog's details?

You can let us know of any changes in the comments field of this form, or simply email or text through any new information or changes we need to be aware of.

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​Please Note:

• Vaccinations - All guests must be up to date with their vaccinations - with a copy of the vaccination uploaded with this form or emailed to us at least 2 weeks prior to stay.

• Solo Stays - If your dog is highly anxious, anti-social around other dogs, or just enjoys all the human attention, we may be able to provide a solo stay at certain times of the year. Contact us for more information.